SHIPPING & RETURNS
West Malaysia - RM10
Sabah/ Sarawak - RM20
(FREE SHIPPING ON ORDERS ABOVE 120MYR)
We offer international shipping to Singapore at a flat rate of 35MYR.
Orders will be shipped out within 1-2 working days. Delivery will take around 1-3 working days for West Malaysia; and 3-5 working days for Sabah/Sarawak & Singapore.
Processing Time + Delivery Time = Estimated Delivery Date
We ship all parcels using DHL eCommerce. For any other shipping related inquiries, please drop us an email at firstname.lastname@example.org.
EXCHANGE, RETURNS & REFUNDS
Due to the nature of our products, all items are non-refundable or exchangeable. We also currently do not accept any kind of returns or refunds for change of mind.
All items are wrapped & shipped packed in eco-friendly carboard boxes to ensure safe delivery.
If you've received a broken item, please drop us an email at email@example.com within 3 business days. We will send out a replacement item within 1-3 working days. For safety reasons, please do not burn damaged candle jars and discard them responsibly.
Thanks for shopping with Barn & Jones.