West Malaysia - RM 7 / Sabah & Sarawak - RM 15
FREE shipping across whole Malaysia for orders above 90MYR
All orders will be shipped out within 1-2 business days.
We ship all parcels using DHL eCommerce or J&T Express. Delivery to West Malaysia takes around 1-3 business days; and 5-7 days for Sabah/ Sarawak.
For any other shipping related inquiries, please drop us an email at firstname.lastname@example.org.
EXCHANGE, RETURNS & REFUNDS
Due to the nature of our products, all items are non-refundable or exchangeable. We also currently do not accept any kind of returns or refunds for change of mind.
All items are shipped with double-layered bubble wraps packed in boxes to ensure safe delivery.
If you've received a broken item, please drop us an email at email@example.com within 3 business days. We will send out a replacement item within 1-3 working days. For safety reasons, please do not burn damaged candle jars and discard them responsibly.
Thanks for shopping with Barn & Jones.