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Free nationwide shipping for orders above 90MYR

Shipping as usual throughout FMCO

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Shipping & Returns


SHIPPING

West Malaysia - RM 7 / Sabah & Sarawak - RM 15
FREE shipping across whole Malaysia for orders above 90MYR

All orders will be shipped out within 1-2 business days.

DELIVERY TIMELINE

We ship all parcels using DHL eCommerce or J&T Express. Delivery to West Malaysia takes around 1-3 business days; and 5-7 days for Sabah/ Sarawak.

For any other shipping related inquiries, please drop us an email at support@barnandjones.com.


EXCHANGE, RETURNS & REFUNDS

Due to the nature of our products, all items are non-refundable or exchangeable. We also currently do not accept any kind of returns or refunds for change of mind.

All items are shipped with double-layered bubble wraps packed in boxes to ensure safe delivery.

If you've received a broken item, please drop us an email at support@barnandjones.com within 3 business days. We will send out a replacement item within 1-3 working days. For safety reasons, please do not burn damaged candle jars and discard them responsibly.

Thanks for shopping with Barn & Jones.